FAQ
What is NFD?
NFD is a premium fashion brand for web3 and crypto communities. As Non-Fungible Designs, we tend to create & spread the unique lifestyle of NFTs.
Where are your Products made?
All our products are made in Turkey.
Is NFD a brand of Ninja Squad?
Yes, Non-Fungible Designs is a sub-brand of Ninja Squad. NFD is here to bring NFT & web3 art into fashion.
Do I need Ninja Squad NFT to be able to shop?
Anyone can purchase from NFD goods. Owning any Ninja Squad NFT can bring you additional discounts.
Can you help me with custom fees?
We are not responsible for customs fees or holds by customs. You will be required to pay any additional fees to receive your package. If your package is not collected and sent back to us we will refund the order but not the shipping fees. We make an effort to be aware of accurately marking packages for customs to avoid our customers incurring excessive fees.
My question isn’t here.
You can always email [email protected]. Someone will read your question to answer on time.
Shipping
How long will it take for my order to arrive?
If you are located in Turkey, your package will reach you within 4-5 working days. If you are outside of Turkey, it will take approximately 1-3 weeks.
| Region | Order Amount | Shipping Fee | Delivery Time |
| Turkey | Any | 35 TRY | 4-5 Business Days |
| International | Any | 30 USD | 1-3 Weeks |
Do-Need to Expedite your package?
Unfortunately, we can’t expedite your order manually. Currently, we do not ship any products on weekends and public holidays.
What are Free Shipping Options?
Local free shipping: If your order is +$40 USD.
International free shipping: If your order is +$200 USD.
Return FAQs
Customers who have delivered faulty or wrong items from nonfungibledesigns.io have an option to return those items. Unused items may be returned for a refund within 7 days of the day of receipt.
Please be aware that we do not currently accept returns unless the products are faulty or the wrong items are delivered.
A new order must be placed if you need a different size or design. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note that the shipping cost is not refunded.
I’ve received a faulty item, what should I do?
We sincerely apologize if you received a faulty item. To help us resolve this for you, just return the item as soon as you can. Please contact our WhatsApp Support Line 0850 308 62 62
if you are unable to create a return; they would be happy to assist you further.
Can I exchange it for another size?
Unfortunately, we don’t accept exchanges at this time.
How can I return a faulty/wrong item?
To return an eligible item you ordered:
After receiving your order, you can create an exchange request via Whatsapp Support Line 0850 308 62 62 within 7 working days. The item should not be washed, used, worn and has not lost its resaleable feature.
- Go to your local Yurtiçi Kargo store and give them our Cargo Customer Code: 484393177. (For local orders only)
- Don’t return used items, make sure the items are packed correctly.
- Don’t pay the shipping fee. We’ll cover the shipping for you.
- After returning an item, it will be examined, and the appropriate item will then be shipped to you.
After your cargo operations are started, your cargo tracking number will be sent to you separately as an email/sms. Our packages delivered to the cargo company will be delivered to you within 1-5 working days on average.
For international returns, please mail us first on [email protected].
Mail us on [email protected] for further inconveniences.
Can I add/remove /change additional products to my order?
We do not have the ability to add, remove or change products to your order manually. If you wish, you can create a new order.
Sizing
How do I know which size fits me?
. 
Please click on the size guide that is on each product page. If you have any specific questions please feel to contact us at [email protected]
Payment Terms
NFD uses the BRSA licensed PAYTR Virtual Pos infrastructure.
You can shop safely with all Credit Cards, Debit Cards, and initial cards.
Do you accept cryptocurrencies as payment?
YES, Except Turkey we do accept Crypto payments
You can make your payments via Coinbase Pay from your Metamask wallet .
Important Note: Remember that when transferring money through the exchange, the exchange fee will be deducted from the total amount (the exchange fee will be withdrawn from the payment). Therefore, make sure you add the fee when estimating withdrawal amount.
Simply by using ETH or Ape Coin, Bitcoin, Bitcoin Cash, Dai, DogeCoin,LiteCoin, SHIBA INU, Tether, USD Coin (FOR NOW) you will be able to make your payment for your NFD order.
We will be adding new crypto assets & fiats for our payment conditions in the future .
My Account Details
How to Join Non-Fungible Designs?
From your account dashboard, you can view your recent orders, manage your shipping & billing addresses, and edit your password and account details.
By clicking on ‘’ Account ‘’ users can register to the platform. Here you can easily become a member/login and see all your order details.
Orders
You can easily see all your order details. After purchasing, you won’t be able to change your order so make sure it is fixed.